Gift Card – Terms & Conditions
1. GIFT CARD DETAILS
- Available in 2-hour, 3-hour, and 4-hour cleaning sessions.
- Covers labor only – additional time or special requests may require an upgrade.
2. REDEMPTION & BOOKING
- Gift cards must be redeemed through Pure House Cleaning’s booking system by contacting support@purehousecleaning.com or calling 206-673-2282.
- Service is subject to availability – early booking is recommended.
- Only valid for standard residential cleaning; exclusions apply (see below).
3. SERVICE COVERAGE
- Gift cards can be used within Pure House Cleaning’s service area (Seattle and surrounding cities).
- If the service location is outside our coverage, an additional travel fee may apply, or service may be declined.
4. SCOPE OF WORK
- Covers general home cleaning, including dusting, vacuuming, mopping, and bathroom/kitchen cleaning.
- Customers may provide cleaning priorities at the time of booking to help focus on key areas.
- Not included: Post-construction cleaning, exterior/window washing, or specialty services such as outdoor space cleaning, garage cleaning, patios, storage areas, unfinished basements, commercial spaces, and garbage hauling, furniture polishing, organizing and decluttering.
- If additional time is required beyond the gift card’s hours, extra time may be booked at our standard hourly rate.
5. EXPIRATION & TRANSFERS
- Gift cards expire 12 months after issuance/purchase date and must be used in a single visit.
- Non-refundable and cannot be exchanged for cash.